if you need any help feel free to call us (08) 8337 9164, or follow us on TikTok @joyceballoon

Frequently Asked Questions

New Accounts and Credit Terms

New accounts are required to pay proforma (money up front) and the easiest and fastest way to process this is via credit card. We accept Visa and MasterCard. Your card is only charged the day the order is despatched. If you wish to use our 30 day credit facility then a credit application is required to be completed and approved by BARGAINCITY SA. If approved, we are happy to extend you 30 days credit from date of invoice. Any accounts falling over this may have their credit facility removed, and no further orders will be processed.

Damaged Stock

Even though we package our items very carefully sometimes an item arrives damaged. In this case the damage must be reported within 14 days of delivery of stock and we will instruct you on how to handle this item. We may either replace or credit the item. For smaller pieces (for example magnets) we respectfully ask that simple breakages be fixed in house. If an item is obviously damaged on arrival, please notify us as soon as possible. We do not issue credits on stock broken in your store.

Cancellations and Order Changes

For changes to an order sent to us please note that once an order has been processed by our warehouse we cannot accept changes to this order.

Credits

We do not issue credits on stock broken in your store.

How do I place an order?

The following options are available when ordering from BARGAINCITY SA:

  • Order Online
  • Phone: (08) 8333 4129
  • Email: admin@bargaincitysa.com.au

Where can I see the products?

All our products are on display at our permanent showroomt. Our showroom is conveniently located at 171 Glynburn Rd, Firle SA 5070. Hours are Monday – Friday 9am to 5:30pm. After Hours/Weekend appointments are no problem, just call (08) 8333 4129.

What is our minimum order?

We don’t have minimum order.

Where is BARGAINCITY SA located?

Our office and showroom is located in 171 Glynburn Rd, Firle SA 5070.

What are my payment options?

We accept Cash, Cheque, Money Order, Direct Deposit (T/T), Visa and MasterCard. Please note that our payment terms are strictly 30 days NETT, from date of invoice. Credit cards may not be used on overdue accounts. We can also process EFTPOS transactions for showroom sales (Cheque and Saving accounts). If a cheque is banked and insufficient funds are available a recovery fee will apply.

Our details for EFT (Electronic Funds Transfer) are as follows:

Bank: Westpac
BSB:035 016
Account Name: BARGAINCITY SA PTY LTD
Account Number: 093 854

 

Credit Card Payment
1.5% Surcharge apply

Can I make a payment online?

No. Currently we don’t provide online payment.

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